Terms of Service
Last updated 1 August 2026
These Terms govern your use of the websites, platforms, and services provided by LFG Ventures LLC (“LFG,” “we,” “us”), a New Jersey limited liability company. By using our sites or engaging our services, you agree to them. If you’re agreeing on behalf of a company, you confirm you have authority to bind it.
01What we provide
LFG designs and builds custom software, websites, and platforms, and operates subscription products including We Know Restaurants, We Know Salons, and Local Site. Depending on your engagement, we may provide:
- Custom software development, design, and deployment
- Access to one of our platform products on a subscription basis
- Website design, hosting, and ongoing search engine optimization
- Maintenance, support, and iteration after launch
02Engagements and scope
Custom work is defined in a written proposal, statement of work, or order form that we both agree to. Where that document conflicts with these Terms, that document controls for the engagement it covers.
Work outside an agreed scope is a change request. We’ll tell you the cost and timing impact before doing it, and we won’t start until you approve.
Timelines we quote — including the four-week delivery we advertise — depend on receiving your content, feedback, approvals, and third-party access when we ask for them. Delays on your side move the schedule.
03Fees, billing, and refunds
- Subscriptions are billed in advance, monthly or annually, on the plan you select.
- Project fees are billed as set out in your proposal, typically part on start and the balance at launch.
- Local Site has no setup fee and carries a 30-day money-back guarantee from launch. Ask within 30 days of your site going live and we’ll refund your subscription payment.
- Outside that guarantee, fees already paid are non-refundable except where required by law or stated in your agreement.
- Late amounts may pause service after written notice.
Prices may change with at least 30 days’ notice. Changes take effect at your next renewal, never mid-term.
04Term, renewal, and cancellation
Subscriptions renew automatically for the same period unless cancelled before the renewal date. Monthly plans can be cancelled at any time and run to the end of the paid month. Annual plans run to the end of the paid year.
You can cancel by emailing us. We may suspend or end service for non-payment or for the conduct described in section 09, with notice and a chance to fix it where the situation allows.
05Ownership and intellectual property
What’s yours
Your business content, brand assets, customer data, and anything you supply remain yours. On full payment, you own the custom application code, designs, and configuration we build specifically for you.
What’s ours
LFG retains ownership of everything we developed before or outside your engagement: our platforms, frameworks, libraries, internal tooling, design systems, and general know-how. Where any of that is embedded in your deliverable, you receive a perpetual, worldwide, non-exclusive licence to use it as part of that deliverable. You may not extract it to build a competing product.
Platform products
We Know Restaurants, We Know Salons, and Local Site are our products, licensed to you for the term of your subscription rather than sold. Your data inside them stays yours.
Showing our work
We may identify you as a client and show screenshots of the work publicly unless you tell us in writing not to. We’ll never publish your confidential business information.
06Your content and responsibilities
You’re responsible for the accuracy and legality of what you give us, and you confirm you have the rights to it — including photos, logos, menus, and copy. You’ll keep your account credentials secure and make sure your use complies with the laws that apply to your business, including rules on marketing, messaging consent, accessibility, and payment handling in your industry.
07Third-party services
Our work depends on third parties such as hosting providers, payment processors, email delivery, domain registrars, and search and mapping platforms. Those services carry their own terms, and we don’t control their availability, pricing, or policies. We’re not liable for their outages or decisions, though we’ll work with you to resolve problems they cause.
Card and bank details are handled by the payment processor. We never store full payment card numbers.
08Search results and marketing outcomes
We do real, ongoing SEO work and we’re direct about what it can and can’t promise. Search engines control their own rankings and change how they work without notice. We don’t guarantee any particular ranking, traffic volume, lead count, or revenue outcome, and any figures we discuss are illustrative rather than promised. What we commit to is doing the work, consistently, and showing you what we did.
09Acceptable use
Don’t use our services to break the law, infringe someone’s rights, send unlawful marketing, upload malware, attempt to breach or overload our systems, or resell access without our agreement. We may suspend service immediately where continued use would cause harm.
10Confidentiality
Each of us may learn non-public information about the other. Both sides agree to protect it with reasonable care and use it only for the engagement. This doesn’t cover information that’s public, already known, independently developed, or required to be disclosed by law.
11Warranties and disclaimers
We warrant that we’ll perform our services in a professional and workmanlike manner. Beyond that, and to the fullest extent the law allows, our services are provided “as is” without other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant uninterrupted or error-free operation.
12Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data — even if advised such damages were possible.
Our total liability arising out of or relating to these Terms is limited to the amounts you paid us in the twelve months before the event giving rise to the claim.
These limits don’t apply to your payment obligations, either party’s breach of confidentiality, or liability that can’t be limited by law.
13Indemnification
You’ll defend and indemnify LFG against third-party claims arising from content you supplied, your use of the services in breach of these Terms, or your violation of applicable law. We’ll defend and indemnify you against third-party claims that our original work infringes their intellectual property rights.
14Termination and getting your data out
On termination, your right to use our platforms ends. For 30 days afterwards we’ll provide an export of your data in a common machine-readable format at no charge. After that we may delete it in line with our retention practices. Sections covering ownership, confidentiality, disclaimers, liability, and indemnification survive termination.
15Changes to these Terms
We may update these Terms. If a change is material we’ll give notice by email or on the site before it takes effect. Continuing to use the services after that means you accept the updated Terms.
16Governing law and disputes
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in New Jersey, and both parties consent to that jurisdiction. Before filing anything, we each agree to try to resolve the issue directly for 30 days.
17General
These Terms plus any signed proposal or order form are the entire agreement between us. If a provision is unenforceable, the rest stays in effect. Neither party may assign the agreement without the other’s consent, except in a merger or sale of substantially all assets. Nothing here creates a partnership, joint venture, or employment relationship. Neither party is liable for delays caused by events outside its reasonable control.